Shipping policy

 Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email.

2. Shipping Time

Delivery times may vary depending on your location and shipping method selected at checkout.

Estimated delivery time:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Please note that delivery delays can occasionally occur due to unforeseen circumstances.

3. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.

We may offer:

  • Free shipping on selected products or orders

  • Flat-rate shipping options

4. Shipment Confirmation & Tracking

You will receive a shipping confirmation email once your order has been shipped, containing your tracking number(s).

Tracking information will be updated within 24–48 hours.

5. Customs, Duties & Taxes

We are not responsible for any customs duties or taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.

6. Delays & Issues

Delivery delays can occur due to factors beyond our control such as weather, logistics disruptions, or courier issues.

If your order is significantly delayed, please contact us for assistance.

7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with your order details and supporting evidence (photos if applicable).

We will investigate the issue and provide a suitable resolution.

8. Incorrect Shipping Address

Please ensure all shipping details are correct before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Contact Us

If you have any questions about your order or this Shipping Policy, feel free to contact our support team.